“Anything over 60 seconds is considered work avoidance.”
I used to work in a call center just like this. I’m fairly certain many call centers operate this exact way.
They track you to the literal second. The calls are automatically piped to your phone, so as soon as one call ends the next one is in your ear immediately. So basically if it is busy you get 8 consecutive hours of customers in your ear, with the only downtime being your breaks and however much time they deem sufficient for using the restroom. If you get an irate customer and need a second to breathe, you better not need any time to piss that day. It is hell.
I don’t know many jobs where there is 0 time for bullshitting or standing around a water cooler. I made it 6 months before I thought I was going to go insane.
“Anything over 60 seconds is considered work avoidance.”
I used to work in a call center just like this. I’m fairly certain many call centers operate this exact way.
They track you to the literal second. The calls are automatically piped to your phone, so as soon as one call ends the next one is in your ear immediately. So basically if it is busy you get 8 consecutive hours of customers in your ear, with the only downtime being your breaks and however much time they deem sufficient for using the restroom. If you get an irate customer and need a second to breathe, you better not need any time to piss that day. It is hell.
I don’t know many jobs where there is 0 time for bullshitting or standing around a water cooler. I made it 6 months before I thought I was going to go insane.